The
Leaders are falling short of employee expectations on GenAI initiatives
When pressed about their leadership team’s GenAI readiness, including their approach to risk mitigation and overall communication, employees consistently gave low ratings to their executives. In fact, only:
- 48% of employees believe their executives are ready to successfully lead GenAI initiatives;
- 44% of employees are confident in their leadership team’s ability to mitigate the risks associated with GenAI; and
- 42% of employees believe their management team is communicating effectively about their GenAI strategies and initiatives.
One of the main factors contributing to this lack of employee confidence is that many executives are still familiarizing themselves with the technology so they can understand and communicate the positive, practical implications that GenAI may have on their organization.
The study also uncovered differences in employee sentiment by sector. As early adopters of GenAI, employees across the technology, professional services, and financial services sectors consistently rate their leadership team’s readiness, communication, and management of GenAI more positively. In contrast, employees in sectors positioned for the highest levels of transformation and automation, like retail, manufacturing and non-profit, remained more apprehensive about the future.
“Effective leadership is crucial for companies to navigate transformation and thrive in a changing landscape,” said
How leaders can close the GenAI skills gap and inspire confidence
Through
As part of this programming, there are three critical GenAI imperatives that
-
Becoming familiar with the technology. It’s not enough to simply read about GenAI. Leaders must actually spend time immersing themselves in the technology to understand how to best adapt it for their organization. Within the first 20 minutes of the
Udemy course, leaders are dropped into a collaborative testing environment with access to a GenAI chatbot, so they can safely explore all the capabilities of this new technology. -
Learning how to nurture and manage this innovation. Once leaders have a deep understanding of GenAI, they need to clearly define their strategy and create a set of company-wide policies and practices to both mitigate risk and encourage innovation. During the course,
Udemy helps to facilitate this discussion through immersive, cohort-based learning experiences to generate actionable ideas among leaders. -
Driving and inspiring change throughout the organization. When it comes to fully integrating GenAI within an organization, clear and constant communication is key. Throughout the program,
Udemy helps leaders develop their core GenAI messages so they can provide employees with reassurance, confidence, and ultimately, excitement about the future of the organization and their role within it.
“GenAI represents a massive opportunity for organizations globally, but to lead through this change effectively, executives must lean in and also become students of this new technology,” said
To read the full report and learn more about the new Udemy Business Leadership Academy GenAI course offering, visit: www.business.udemy.com.
About
Methodology
The GenAI Transformation: Perspectives on Leadership measured employee sentiment around the unfolding GenAI revolution and the level of confidence they have in their leadership teams to help them navigate this seismic technological shift. The online study, which was conducted by
View source version on businesswire.com: https://www.businesswire.com/news/home/20240327653781/en/
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