0000001 - Document - Cover link:presentationLink link:calculationLink link:definitionLink 0000002 - Statement - Condensed Consolidated Balance Sheets link:presentationLink link:calculationLink link:definitionLink 0000003 - Statement - Condensed Consolidated Balance Sheets (Parenthetical) link:presentationLink link:calculationLink link:definitionLink 0000004 - Statement - Condensed Consolidated Statements of Operations link:presentationLink link:calculationLink link:definitionLink 0000005 - Statement - Condensed Consolidated Statements of Comprehensive Loss link:presentationLink link:calculationLink link:definitionLink 0000006 - Statement - Condensed Consolidated Statements of Stockholders’ Equity link:presentationLink link:calculationLink link:definitionLink 0000007 - Statement - Condensed Consolidated Statements of Cash Flows link:presentationLink link:calculationLink link:definitionLink 0000008 - Disclosure - Organization and description of business link:presentationLink link:calculationLink link:definitionLink 0000009 - Disclosure - Summary of significant accounting policies link:presentationLink link:calculationLink link:definitionLink 0000010 - Disclosure - Revenue recognition link:presentationLink link:calculationLink link:definitionLink 0000011 - Disclosure - Investments and fair value measurements link:presentationLink link:calculationLink link:definitionLink 0000012 - Disclosure - Consolidated balance sheet components link:presentationLink link:calculationLink link:definitionLink 0000013 - Disclosure - Leases link:presentationLink link:calculationLink link:definitionLink 0000014 - Disclosure - Accrued expenses and other current liabilities link:presentationLink link:calculationLink link:definitionLink 0000015 - Disclosure - Commitments and contingencies link:presentationLink link:calculationLink link:definitionLink 0000016 - Disclosure - Income taxes link:presentationLink link:calculationLink link:definitionLink 0000017 - Disclosure - Related party transactions link:presentationLink link:calculationLink link:definitionLink 0000018 - Disclosure - Stockholders' equity link:presentationLink link:calculationLink link:definitionLink 0000019 - Disclosure - Net loss per share link:presentationLink link:calculationLink link:definitionLink 0000020 - Disclosure - Segment and geographic information link:presentationLink link:calculationLink link:definitionLink 0000021 - Disclosure - Restructuring charges link:presentationLink link:calculationLink link:definitionLink 9954471 - Disclosure - Summary of significant accounting policies (Policies) link:presentationLink link:calculationLink link:definitionLink 9954472 - Disclosure - Summary of significant accounting policies (Tables) link:presentationLink link:calculationLink link:definitionLink 9954473 - Disclosure - Revenue recognition (Tables) link:presentationLink link:calculationLink link:definitionLink 9954474 - Disclosure - Investments and fair value measurements (Tables) link:presentationLink link:calculationLink link:definitionLink 9954475 - Disclosure - Consolidated balance sheet components (Tables) link:presentationLink link:calculationLink link:definitionLink 9954476 - Disclosure - Leases (Tables) link:presentationLink link:calculationLink link:definitionLink 9954477 - Disclosure - Accrued expenses and other current liabilities (Tables) link:presentationLink link:calculationLink link:definitionLink 9954478 - Disclosure - Stockholders' equity (Tables) link:presentationLink link:calculationLink link:definitionLink 9954479 - Disclosure - Net loss per share (Tables) link:presentationLink link:calculationLink link:definitionLink 9954480 - Disclosure - Segment and geographic information (Tables) link:presentationLink link:calculationLink link:definitionLink 9954481 - Disclosure - Restructuring charges (Tables) link:presentationLink link:calculationLink link:definitionLink 9954482 - Disclosure - Summary of significant accounting policies - Narrative (Details) link:presentationLink link:calculationLink link:definitionLink 9954483 - Disclosure - Summary of significant accounting policies - Summary of Allowance for Credit Losses (Details) link:presentationLink link:calculationLink link:definitionLink 9954484 - Disclosure - Revenue recognition - Narrative (Details) link:presentationLink link:calculationLink link:definitionLink 9954484 - Disclosure - Revenue recognition - Narrative (Details) link:presentationLink link:calculationLink link:definitionLink 9954485 - Disclosure - Revenue recognition - Summary of Deferred Revenue Balances by Reportable Segment (Details) link:presentationLink link:calculationLink link:definitionLink 9954486 - Disclosure - Revenue recognition - Summary of Deferred Contract Costs (Details) link:presentationLink link:calculationLink link:definitionLink 9954487 - Disclosure - Investments and fair value measurements - Summary of Investments on Condensed Consolidated Balance Sheets (Details) link:presentationLink link:calculationLink link:definitionLink 9954488 - Disclosure - Investments and fair value measurements - Summary of the Changes in the Fair Value of Level 3 Financial Instruments (Details) link:presentationLink link:calculationLink link:definitionLink 9954489 - Disclosure - Investments and fair value measurements - Narrative (Details) link:presentationLink link:calculationLink link:definitionLink 9954490 - Disclosure - Consolidated balance sheet components - Summary of Cash, Cash Equivalents, and Marketable Securities (Details) link:presentationLink link:calculationLink link:definitionLink 9954491 - Disclosure - Consolidated balance sheet components - Narrative (Details) link:presentationLink link:calculationLink link:definitionLink 9954492 - Disclosure - Consolidated balance sheet components - Summary of Property and Equipment, Net (Details) link:presentationLink link:calculationLink link:definitionLink 9954493 - Disclosure - Consolidated balance sheet components - Summary of Capitalized Software, Net (Details) link:presentationLink link:calculationLink link:definitionLink 9954494 - Disclosure - Consolidated balance sheet components - Summary of Expected Amortization Expense (Details) link:presentationLink link:calculationLink link:definitionLink 9954495 - Disclosure - Consolidated balance sheet components - Summary of Intangible Assets Acquired through Business Combination (Details) link:presentationLink link:calculationLink link:definitionLink 9954496 - Disclosure - Consolidated balance sheet components - Summary of Expected Amortization Expense (Details) link:presentationLink link:calculationLink link:definitionLink 9954497 - Disclosure - Leases - Summary of Information Pertaining to Operating Leases (Details) link:presentationLink link:calculationLink link:definitionLink 9954498 - Disclosure - Leases - Summary of Future Minimum Lease Payments (Details) link:presentationLink link:calculationLink link:definitionLink 9954498 - Disclosure - Leases - Summary of Future Minimum Lease Payments (Details) link:presentationLink link:calculationLink link:definitionLink 9954499 - Disclosure - Accrued expenses and other current liabilities - Summary of Accrued Expenses and Other Current Liabilities (Details) link:presentationLink link:calculationLink link:definitionLink 9954500 - Disclosure - Accrued expenses and other current liabilities - Schedule of Changes to Withholding Tax Reserve (Details) link:presentationLink link:calculationLink link:definitionLink 9954501 - Disclosure - Commitments and contingencies - Narrative (Details) link:presentationLink link:calculationLink link:definitionLink 9954502 - Disclosure - Income taxes - Narrative (Details) link:presentationLink link:calculationLink link:definitionLink 9954503 - Disclosure - Related party transactions (Details) link:presentationLink link:calculationLink link:definitionLink 9954504 - Disclosure - Stockholders' equity - Narrative (Details) link:presentationLink link:calculationLink link:definitionLink 9954505 - Disclosure - Stockholders' equity - Summary of Common Stock Reserved for Future Issuance (Details) link:presentationLink link:calculationLink link:definitionLink 9954506 - Disclosure - Stockholders' equity - Summary of Stock Option Activity (Details) link:presentationLink link:calculationLink link:definitionLink 9954507 - Disclosure - Stockholders' equity - Summary of SARs Activity (Details) link:presentationLink link:calculationLink link:definitionLink 9954508 - Disclosure - Stockholders' equity - RSU and PSU Activity (Details) link:presentationLink link:calculationLink link:definitionLink 9954509 - Disclosure - Stockholders' equity - Summary of Weighted Average Assumptions, Options (Details) link:presentationLink link:calculationLink link:definitionLink 9954510 - Disclosure - Stockholders' equity - Stock-Based Compensation Expense (Details) link:presentationLink link:calculationLink link:definitionLink 9954511 - Disclosure - Net loss per share - Summary of Net Earnings (Loss) per Share (Details) link:presentationLink link:calculationLink link:definitionLink 9954512 - Disclosure - Net loss per share - Summary of Potentially Dilutive Securities Excluded from Computation of Diluted Net Loss per Share (Details) link:presentationLink link:calculationLink link:definitionLink 9954513 - Disclosure - Segment and geographic information - Narrative (Details) link:presentationLink link:calculationLink link:definitionLink 9954514 - Disclosure - Segment and geographic information - Summary of Financial Information by Each Reportable Segment (Details) link:presentationLink link:calculationLink link:definitionLink 9954515 - Disclosure - Segment and geographic information - Summary of Revenue by Region (Details) link:presentationLink link:calculationLink link:definitionLink 9954516 - Disclosure - Segment and geographic information - Summary of Long-lived Assets by Region (Details) link:presentationLink link:calculationLink link:definitionLink 9954517 - Disclosure - Restructuring charges (Details) link:presentationLink link:calculationLink link:definitionLink 9954518 - Disclosure - Restructuring charges - Summary of Restructuring Charges (Details) link:presentationLink link:calculationLink link:definitionLink